Refund & Returns Policy
Effective Date: August 5, 2026
Welcome to DigiWS.in. We strive to provide high-quality digital products and services. Please read this Refund & Returns Policy carefully before making any purchase.
1. Digital Products
DigiWS.in sells digital products only, including but not limited to:
- PHP Scripts
- WordPress Themes & Plugins
- Website Templates
- Source Code
- Software Licenses
- Digital Assets
- Downloadable Files
Since these products are delivered electronically and become immediately accessible after purchase, they cannot be returned in the traditional sense.
2. No Refund Policy
All purchases made on DigiWS.in are final and non-refundable.
We do not provide refunds for:
- Change of mind after purchase.
- Purchasing the wrong product.
- Lack of technical knowledge to install or use the product.
- Incompatibility with third-party software, hosting, plugins, or themes not mentioned in the product requirements.
- Failure to read the product description before purchasing.
- Requests made after downloading or accessing the product.
- Custom modifications or development services.
3. Refund Eligibility
A refund may be considered only under the following circumstances:
- You were charged multiple times for the same order.
- The product file is corrupted or cannot be downloaded, and our support team is unable to resolve the issue.
- You received a completely different product than the one you purchased.
- The product has a critical technical issue that our support team cannot fix within a reasonable time.
Refund requests are reviewed individually and are granted solely at DigiWS.in’s discretion.
4. Refund Request Time Limit
Eligible refund requests must be submitted within 7 days of the purchase date.
Requests received after this period may not be considered.
5. Product Support Before Refund
If you experience any technical issue, please contact our support team before requesting a refund.
We are committed to helping you install, configure, and use our products whenever possible.
6. License Cancellation
If a refund is approved:
- The associated software license will be permanently revoked.
- Product updates will no longer be available.
- Download access will be removed.
- Future activation requests may be rejected.
7. Chargebacks
Initiating a chargeback without first contacting DigiWS.in support may result in:
- Immediate suspension of your account.
- Permanent cancellation of all active licenses.
- Restriction from making future purchases.
8. Returns
As all products sold on DigiWS.in are digital downloads, physical returns are not accepted.
9. Exchanges
We do not offer exchanges once a product has been downloaded or activated.
10. Policy Updates
DigiWS.in reserves the right to modify this Refund & Returns Policy at any time without prior notice. Updated versions will be published on this page with a revised effective date.
11. Contact Us
If you have any questions regarding this Refund & Returns Policy or need assistance with your purchase, please contact us through the official support channels available on DigiWS.in.